Last Updated: March 2026
1. GENERAL INFORMATION DISCLAIMER
The information provided on DirectCutting.com is for general informational purposes only. While we strive to ensure all product information, specifications, and technical data are accurate and up-to-date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or suitability of the information, products, or services available on our website.
2. PROFESSIONAL AND TECHNICAL ADVICE
No Professional Advice:
The product information, technical specifications, load ratings, and installation guidance provided on this website are for general reference only and DO NOT constitute professional engineering, structural, or safety advice.
Your Responsibility:
You are solely responsible for:
- Determining whether our products are suitable for your specific application
- Ensuring compliance with all relevant building codes, safety regulations, and industry standards
- Consulting with qualified engineers, architects, or construction professionals before using our products in any load-bearing or critical safety applications
- Verifying all product specifications
, dimensions, and tolerances against your project requirements
- Proper installation, handling, and use of all products in accordance with manufacturer guidelines and applicable safety standards
WARNING: Improper selection, installation, or use of structural products may result in serious injury, property damage, or death. Always seek professional advice for load-bearing and safety-critical applications.
3. PRODUCT USE AND SAFETY DISCLAIMER
Safe Use:
Our products (strut channel, brackets, threaded rod, nuts, bolts, and related components) are designed for professional and industrial use. Users must:
- Read and follow all product specifications, installation instructions, and safety guidelines
- Use appropriate personal protective equipment (PPE) during handling and installation
- Ensure products are installed by competent, trained personnel
- Never exceed stated load ratings or use products beyond their intended purpose
- Inspect products for damage before use
No Warranty for Misuse:
We are not liable for any damage, injury, or failure resulting from:
- Improper product selection or application
- Incorrect installation or modification
- Use beyond specified load limits
- Failure to follow safety guidelines or building codes
- Normal wear and tear or exposure to corrosive environments
4. BESPOKE AND CUSTOM PRODUCTS
Custom Cut-to-Order Items:
When you order custom cut-to-order products (including trapeze brackets, custom-length channel, or bespoke assemblies), you acknowledge that:
These items are manufactured specifically to your dimensions and specifications
You are responsible for verifying all measurements and specifications are correct before placing your order
We cannot accept returns on bespoke items (see our Returns Policy for full details)
You have ensured the custom specifications are suitable for your intended application
Measurement Accuracy:
While we cut to your specified dimensions with professional precision, you are responsible for:
Providing accurate measurements
Allowing appropriate tolerances for your application
Confirming measurements will work with your installation constraints (e.g., doorway access, ceiling heights)
5. ACCURACY OF INFORMATION
Best Efforts:
We make every effort to ensure that product descriptions, specifications, images, pricing, and availability information on our website are accurate. However, errors may occasionally occur.
No Guarantee:
We do not warrant that:
Product information is complete, accurate, current, or error-free
Our website will be uninterrupted, secure, or free from bugs or viruses
Product images precisely match the actual product (colours may vary due to photography and screen settings, particularly for RAL colour finishes)
Stock levels shown are real-time accurate
Delivery estimates are guaranteed
Corrections:
We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice. If a product is ordered based on incorrect information, we will notify you and offer the option to proceed with the correct information or cancel your order with a full refund.
6. DELIVERY AND SHIPPING
Delivery Estimates:
Delivery timeframes shown are estimates only and are not guaranteed. We are not liable for:
Delays caused by courier service disruptions
Delays due to severe weather, industrial action, or force majeure events
Delays caused by incorrect delivery information provided by you
Consequential losses resulting from delivery delays
See our
Shipping Policy for full delivery terms and conditions.
7. THIRD-PARTY CONTENT AND LINKS
External Links:
Our website may contain links to third-party websites, manufacturers, suppliers, or industry resources. These links are provided for your convenience only.
No Endorsement:
We do not endorse, verify, or guarantee the accuracy, completeness, or quality of any third-party content, products, or services. We are not responsible for:
The content, privacy practices, or terms of third-party websites
Any transactions you enter into with third parties
Any loss or damage arising from your use of third-party websites
Manufacturer Information:
Product specifications, technical data sheets, and installation guides from manufacturers are provided as-is. While we believe this information to be accurate, we recommend verifying all technical details directly with the manufacturer for critical applications.
8. LIMITATION OF LIABILITY (UK LAW)
Consumer Protection:
This disclaimer is subject to UK consumer protection law. Nothing in this disclaimer excludes or limits our liability for:
Death or personal injury caused by our negligence
Fraud or fraudulent misrepresentation
Breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession)
Breach of the terms implied by sections 13, 14, and 15 of the Sale of Goods Act 1979 (description, satisfactory quality, and fitness for purpose) - for consumer customers
Any other liability that cannot be excluded or limited by UK law
Limited Liability (Where Permitted):
Subject to the above, we will not be liable for any indirect, consequential, or special damages arising from the use of our website or products, including:
Loss of profits or revenue
Business interruption or loss of business opportunity
Loss of anticipated savings
Loss of data
Loss of goodwill
Wasted management or staff time
Business Customers:
For business customers, our total liability for any claim arising from the purchase of products (except for the liabilities listed above which cannot be excluded) is limited to the price paid for the specific products giving rise to the claim.
9. YOUR STATUTORY RIGHTS
Consumer Protection:
Nothing in this disclaimer affects your statutory rights as a consumer under UK law, including rights under:
Consumer Rights Act 2015
Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013
Any other UK consumer protection legislation
See our Terms & Conditions and Returns Policy for full details of your rights.
10. PRODUCT STANDARDS AND COMPLIANCE
Standards:
Where products are manufactured to specific standards (e.g., BS EN, DIN standards), these are noted in product descriptions where applicable. However:
You are responsible for determining which standards apply to your application
We recommend consulting with a qualified professional to ensure compliance with all applicable standards and regulations
Building regulations and requirements vary by location and application - always check local requirements
11. TECHNICAL SUPPORT
Guidance vs. Design:
While we are happy to provide general technical guidance about our products, this should not be considered:
Structural engineering advice
Design calculations or load assessments
Approval for any specific application
A substitute for professional engineering consultation
For load-bearing or safety-critical applications, always engage a qualified structural engineer.
12. CHANGES TO THIS DISCLAIMER
We may update this disclaimer from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website with the "Last Updated" date at the top.
13. CONTACT US
If you have any questions about this disclaimer or need clarification on product specifications, please contact us:
Email:
[email protected]Phone: 0121 296 6307
Hours: Monday - Thursday, 9:30am - 1:30pm
Address: Unit 215-217 Sams Lane, West Bromwich, West Midlands, B70 7EX
